After a long 8-hour shift and the painful Palmetto traffic to get home, I came to find a hot muggy house. I couldn’t tell if I was still standing outside my house in the Miami heat or if Miami came to reside inside my house. I had no other choice but to figure out what’s wrong with my AC. After endless run arounds with companies, Pursuit Air not only answered my call but actually came to my house with a 2 hour turn around. Ivan came and walked me through my unit and explained what was wrong. He deducted the $90 service call from the price of the new unit I would apparently need.
Ivan had a new unit available the next day and accommodated me to become a priority given my crazy schedule. I was so impressed with not only his knowledge of the tasks but also the dedication to ensure everything was working properly before he left. I would definitely recommend Pursuit Air to friends and family!
I was getting ready to watch a Dolphin’s game with friends when all of sudden I hear a horrible cranking noise inside my air handler and come to find my AC blowing hot air. A quick Google search gave me Pursuit Air and I took a risk because you never know what you get in Miami. They answered my call and were knocking on my door in 30 minutes; not even my pizza was that fast! The technician was very thorough and transparent with explaining my options. Since I apparently had warranty on my unit, I only had to pay for the labor of them fixing my AC and Pursuit Air took care of the rest; I didn’t have to worry about claiming warranty or anything.
Sometimes it is so hard to find a reliable and honesty company here in Miami; especially when it comes to air conditioning. After one of my rental property’s ac stopped working, I called Pursuit Air since they were recommended by friends. They came out within a few hours of being called. The technician immediately realized that a coil clean was needed. Right after the ac started working again and hasn’t had issues ever since. He was thorough to check the system and make sure there were no other issues. Anyone else would have tried to charge me thousands or would have told me a part needed to be replaced; yet I was told it was a flat fee price and the service call fee was removed since we hired them to do the work.
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